Debit replenishment occurs monthly on the PAD charge date that you selected. To make payments using pre-authorized debit you must provide your banking information, as well as the preferred date during the month you would like your account debited for MACPASS usage. When your account reaches 1/3 of your average monthly amount (low balance threshold) your credit card will be charged that amount. The usage is based on a three-month average. For automatic replenishment the amount we request varies depending on how much you use the MACPASS. When you use a valid VISA, MasterCard or American Express card, your MACPASS account will be replenished automatically. The convenient credit-card replenishment option is the easiest way to make MACPASS payments. You can choose from the following payment options: Report and return your defective transponder in person or by mail at PO Box 39, 471 Princess Margaret Blvd, Dartmouth, NS, B2Y 3Y2. To get a new transponder just log onto your account at or visit the MACPASS customer service centre between 8:30am – 5:30pm, Monday to Friday. All vehicles should be prepared to stop at any time while going through the tolls.ĭefective transponder: Unfortunately, it is possible that your transponder may be defective. All other vehicles must reduce speed to 25 km/h to ensure that the MACPASS transponder will work correctly. Speeding through the tolls: Motorcycle, moped and scooter drivers are encouraged to come to a complete stop and swipe their MACPASS in front of the MACPASS reader located above the coin basket in all cash lanes. Other reasons why the toll gate may not lift are: Please note: As your account balance nears zero, a low balance message will appear under the “GO” sign as you travel through the toll lane. If this happens you will need to make arrangements to make a payment or your account may be suspended and a $10.00 reactivation fee will be applied. If you allow your account balance to reach zero, you will get a stop signal in the lane when you attempt to use your MACPASS.
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